The hotel is located in a great area, right on the Riverwalk, and has a very friendly staff. The rooms are clean and spacious, and the hotel offers a lot of amenities, such as a fitness room and laundry facilities. The breakfast is also good, with a variety of options. However, there have been some issues with the valet service, and some guests have reported being overcharged. The hotel is also a bit pricey, but it's worth it for the location and amenities. Overall, it's a great choice for families and couples looking for a comfortable and convenient stay in San Antonio.One issue that guests have reported is the lack of attention to detail by the hotel staff, such as the incident where a guest's snack bag was taken by the housekeeping staff. This is a concern that the hotel needs to address in order to provide a better experience for its guests.The hotel's location is one of its strongest points, with the Riverwalk and many restaurants and shops within walking distance. The hotel's rooms are also very clean and spacious, with comfortable beds and modern amenities. The breakfast is also a highlight, with a variety of options and a good selection of healthy choices.Overall, the hotel is a great choice for anyone looking for a comfortable and convenient stay in San Antonio. However, the hotel needs to work on addressing some of the issues that have been reported by guests, such as the lack of attention to detail and the overcharging for valet service.