San Antonio
HomeRiver Group San Antonio
7.51
7.51
Overview
Trust your Pensacola property management to HomeRiver Group®. Our experienced Pensacola property managers will care for your home like it is their own!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Appointment required
Online appointments
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Overall
Quality
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This business location is a property management company that offers a range of services, including property maintenance, repair, and renovation, as well as financial advising and real estate services. The location has a physical address and a website, and customers can make appointments or book online. The company has a rating of 3.9 stars based on customer reviews, with a mix of positive and negative comments.Some customers have reported having a good experience with the company, citing helpful and responsive staff, timely repairs, and good communication. However, others have reported issues with the company's customer service, including difficulty in getting in touch with staff, slow responses to repair requests, and disputes over billing and deposits.One customer reported being removed from their utilities as a tenant due to a mistake by the property management company, and being charged for services they did not receive. Another customer reported having issues with the company's communication, including being unable to get in touch with staff and receiving automated responses.Despite these issues, some customers have reported having a positive experience with the company, citing helpful and responsive staff, timely repairs, and good communication. The company's rating suggests that there are some areas for improvement, but also that there are some staff members who are doing a good job. Overall, the company seems to be a mixed bag, with some strengths and weaknesses.Some areas where the company could improve include:* Responding to customer inquiries in a timely and personal manner* Communicating clearly and transparently with customers about repairs and billing* Providing accurate and up-to-date information to customers about their accounts and services* Addressing customer complaints and concerns in a prompt and professional mannerOn the other hand, some areas where the company seems to be doing well include:* Providing helpful and responsive staff who are knowledgeable about the company's services and policies* Offering a range of services that meet the needs of different customers, including property maintenance, repair, and renovation, as well as financial advising and real estate services* Having a physical address and a website that are easy to find and navigate* Offering online booking and appointment scheduling, making it easy for customers to access services and support.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Real Estate
Property Management
Construction & Development
Repair & Renovations
Financial Service
Financial Advisors
Property management company
Property investment company
Property maintenance
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