This business location, HomeWerks, seems to be a stylish showroom featuring high-end appliances and various home products. The showroom is wheelchair accessible, and customers can opt for in-store pickup or delivery. They offer a service guarantee and repair services, which is a good sign of their commitment to customer satisfaction.However, there have been some issues with customer service. Some customers have reported being rude over the phone, and others have experienced poor communication and lack of follow-through. There have also been instances of incorrect information and prices being provided, which can be frustrating for customers.On the other hand, some customers have had very positive experiences with HomeWerks. They have praised the staff's knowledge, professionalism, and willingness to go the extra mile. The business seems to have a good reputation for selling high-quality appliances, and some customers have been happy with their purchases.One issue that stands out is the inconsistent communication and service. While some customers have had great experiences, others have been left waiting for repairs or quotes for an extended period. This suggests that the business may need to work on streamlining their communication and service processes to ensure that all customers receive a positive experience.Overall, HomeWerks seems to be a decent business with some strengths and weaknesses. With some improvements in customer service and communication, they could potentially become a top-rated business in the area.