San Antonio
Homewood Suites by Hilton Lackland AFB/SeaWorld, TX
9.06
9.06
Overview
Extended-stay hotel offering modern suites with kitchens & free WiFi, plus a pool & gas grills.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Quality
Pricing
Overall
Innovativeness
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This business location is a decent choice for travelers. The overall rating of 4.1 suggests a pleasant experience, but with some areas for improvement. The quality of the hotel is average, with some guests complaining about cleanliness and maintenance issues. The pricing is competitive, with many guests finding it to be a good value. However, the innovativeness of the hotel is somewhat lacking, with some guests expressing frustration with the lack of new ideas and upgrades.One major issue that guests have raised is the cleanliness of the rooms and common areas. Many guests have complained about finding stains on the carpet, dirty towels, and unclean bathrooms. Some guests have also reported finding insects in their rooms, which is a major concern. The hotel's housekeeping staff seems to be inconsistent, with some guests receiving excellent service and others being disappointed.Another issue that guests have raised is the noise level in the hotel. Some guests have complained about being able to hear noise from neighboring rooms, including loud conversations and thumping. This is a major concern for guests who are looking for a quiet and peaceful stay.Despite these issues, the hotel has some positive aspects. The staff is generally friendly and helpful, with many guests expressing gratitude for their assistance. The hotel's location is convenient, with many guests finding it to be close to shopping and dining options. The hotel's amenities, such as the pool and free breakfast, are also well-received by guests.Overall, this hotel is a decent choice for travelers who are looking for a budget-friendly option. However, guests should be aware of the potential issues with cleanliness and noise level, and should not expect a lot of innovativeness or upgrades. With some improvements in these areas, this hotel could become a more desirable choice for travelers.
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