San Antonio
Homewood Suites by Hilton San Antonio Airport
6.72
6.72
Overview
Warmly decorated suites in a relaxed lodging offering free airport shuttle service & an indoor pool.
Features
LGBTQ+ friendly
Free breakfast
LGBTQ+ friendly
Free Wi-Fi
Free parking
Free Wi-Fi
Free breakfast
Pool
Photos & videos
Submit a review
Pricing
Overall
Innovativeness
Quality
Submit a review
The hotel's location is convenient for travelers, with a free airport shuttle service and an indoor pool. The suites are warmly decorated and have a relaxed atmosphere. However, the hotel has received several complaints about cleanliness and maintenance issues. One guest reported finding a roach in their room, and another mentioned that the hotel's elevator was not working. The hotel's staff has been praised for their friendliness, but some guests have reported issues with room service and towel supplies. The hotel's parking lot has also been a concern, with one guest reporting that their vehicle was vandalized while parked there. The hotel's breakfast options have been praised, but some guests have reported issues with the quality and variety of the food. Overall, the hotel seems to have some inconsistencies in its quality and service, but it may still be a good option for travelers who prioritize convenience and a relaxed atmosphere.The hotel has a 4.1-star rating on third-party review platforms, which suggests that it has a good reputation among travelers. However, the hotel has received 96 one-star reviews, which indicates that some guests have had negative experiences. The most common issues reported by guests include cleanliness and maintenance problems, issues with room service and towel supplies, and concerns about the hotel's parking lot.One issue that stands out is the hotel's parking policy. Several guests have reported being charged for parking, which they felt was not clearly communicated to them. This issue has been highlighted by multiple guests, and it seems that the hotel's management has not done enough to address it.Overall, the hotel seems to have some areas for improvement, particularly in terms of cleanliness and maintenance. However, it may still be a good option for travelers who prioritize convenience and a relaxed atmosphere.
Own this business?
Categories
Hotels
Hotels & Rental properties
Hotel
Extended stay hotel
Contact business
1