This hotel has a good overall rating, but there are some areas for improvement. The quality of the hotel is decent, but not exceptional. The pricing is reasonable, but not the best in the area. The hotel's innovativeness is one of its strengths, with a unique design and amenities. However, there are some issues with cleanliness and customer service that need to be addressed.Some of the highlights of the hotel include its great location on the Riverwalk, with many restaurants and shops within walking distance. The rooms are spacious and comfortable, with nice views of the river. The staff is friendly and helpful, and the hotel offers a range of amenities, including a rooftop pool and a spa.However, there are some issues with the hotel's cleanliness and customer service. Some guests have reported finding cockroaches in their rooms, and the hotel's maintenance staff has been slow to respond to maintenance requests. Additionally, some guests have reported being overcharged for parking and other amenities.Overall, this hotel is a good option for those looking for a comfortable and convenient place to stay in San Antonio. However, it may not be the best choice for those looking for exceptional quality or service.Some guests have reported being overcharged for parking and other amenities, and the hotel's maintenance staff has been slow to respond to maintenance requests. The hotel's cleanliness has also been a concern, with some guests finding cockroaches in their rooms. Despite these issues, the hotel's staff is friendly and helpful, and the hotel offers a range of amenities, including a rooftop pool and a spa.The hotel's location is one of its strengths, with many restaurants and shops within walking distance. The rooms are spacious and comfortable, with nice views of the river. However, some guests have reported that the rooms are not as luxurious as they expected, and that the hotel's decor is a bit outdated.Overall, this hotel is a good option for those looking for a comfortable and convenient place to stay in San Antonio. However, it may not be the best choice for those looking for exceptional quality or service. The hotel's staff is friendly and helpful, and the hotel offers a range of amenities, including a rooftop pool and a spa. However, the hotel's cleanliness and customer service need to be improved in order to meet the expectations of its guests.