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HOTWORX - San Antonio, TX - Alamo Ranch

4.3

• (1 reviews)

105 7010 W Loop 1604 N Street, San Antonio

13.47

mil

105 7010 W Loop 1604 N Street, San Antonio

13.47

mil

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Overview

HOTWORX - Ashburn (Ashburn Farm), VA is a 24-hour infrared fitness studio & gym. Experience Hot Yoga, Pilates, Barre, Cycle, HIIT workouts & more. Get your 1st session free!

Features

Restroom

Wheelchair accessible restroom

Appointments recommended

Sauna

Online classes

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Wi-Fi

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

3.1

Pricing

5.0

Innovativeness

4.5

Overall

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

The gym at HOTWORX Alamo Ranch has a generally positive reputation, with an overall score of 4.2. While some reviewers have praised the cleanliness, friendliness of the staff, and variety of classes, others have criticized the process of canceling membership, which requires a scheduled appointment. Pricing is seen as a strong point, with a score of 5.0. The gym has also been praised for its innovativeness, offering a unique and convenient workout experience. However, some reviewers have mentioned issues with customer service and the cancellation process, which prevents them from giving a higher overall score.Most of the customers have expressed satisfaction with the cleanliness of the location, as well as the friendliness and helpfulness of the staff. The gym offers a variety of classes, including infrared sauna workouts, which are convenient and efficient. Some reviewers have also mentioned the flexibility of scheduling, with 24/7 access and the ability to book workouts in advance.However, there have been some complaints about the cancellation process, which requires a scheduled appointment with a manager. This has been frustrating for some customers who have tried to cancel their membership. Additionally, some reviewers have mentioned issues with customer service, citing a manager who was unprofessional and unhelpful.Despite these issues, the gym has a generally positive reputation, with many reviewers praising its cleanliness, friendly staff, and innovative workout experience. However, the cancellation process and customer service issues prevent them from giving a higher overall score.One of the major issues with this gym is the lack of transparency in their cancellation policy. Many reviewers have expressed frustration with the process of canceling their membership, which requires a scheduled appointment with a manager. This has led to some customers feeling frustrated and misled by the gym.Another issue is the lack of flexibility in their cancellation policy. While some gyms offer online cancellation options or 24-hour cancellation notices, HOTWORX Alamo Ranch requires a scheduled appointment with a manager, which can be inconvenient for customers who need to cancel their membership quickly.Overall, the gym at HOTWORX Alamo Ranch has a generally positive reputation, but there are some issues with customer service and the cancellation process that prevent them from giving a higher overall score.