This pet store is a hidden gem in San Antonio. The owners and staff are extremely knowledgeable and passionate about reptiles and insects, which is evident in the high-quality animals and products they offer. The store is clean and well-organized, with a wide variety of reptiles, insects, and supplies. The prices are reasonable, considering the quality of the products and the expertise of the staff.The store's commitment to providing excellent customer service is noteworthy. The owners take the time to educate customers and answer their questions, which makes them feel comfortable and confident in their purchases. The store also offers boarding services, which is a great convenience for pet owners who need to travel.One area for improvement is the pricing of some products, which may be a bit higher than what customers are used to at big-box pet stores. However, considering the quality and expertise that comes with shopping at a specialty store like this, the prices are still very reasonable.Overall, House of Webs is a fantastic resource for anyone interested in reptiles and insects. The owners and staff are dedicated to providing the best possible experience for customers, and the store's commitment to quality and customer service is evident in every aspect of the business.It's worth noting that the store's size is a bit limited, which can make it difficult to browse and find specific products. However, the owners are always happy to help customers find what they need, and they are willing to special order items that are not currently in stock.