San Antonio
HUGO BOSS
1590.85
1590.85
Overview
Retailer offering fashionable attire & fragrances for men & women from the designer brand.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Delivery
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
Men's clothing
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Overall
Quality
Pricing
Innovativeness
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The given location of the clothing store is located at Building 185, Greenwich St Street, Suite LL4025, New York City. It offers fashionable attire and fragrances for men and women from the designer brand HUGO BOSS. The overall experience at the store is average, as shown by the 3.7-star rating. Quality of products and services is below average, due to numerous customer complaints about rude staff, poor customer service, and technical issues with returns and exchanges. Pricing at the store is considered average, with some customers finding it expensive and others satisfied with the quality for the price. The store's innovativeness is above average, with a wide range of designer products and a clean, modern shopping environment. However, some customers have reported feeling unwelcome and unattended to by staff, which can be a major turn-off for potential customers. Despite the store's potential, customer reviews highlight several issues, including a staff member who yelled at a customer for trying to return an item, another who made derogatory comments about a customer's accent, and multiple instances of customers being told that the store was closed when it was still open. Other customers have reported feeling uncomfortable and unwelcome, with some even leaving without making a purchase. However, some customers have also had positive experiences, including one who praised the staff for being helpful and knowledgeable, and another who appreciated the store's efficient return process. Overall, the store's customer service issues and technical problems need to be addressed in order to improve the overall shopping experience for customers. A notable issue is that some customers have reported that the store's hours are not accurate on Google, and that staff members have been unhelpful and rude when trying to return items or get assistance. This suggests that the store may need to work on improving its communication and customer service skills in order to build trust with customers.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Shopping
Clothing store
Clothing Stores
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