San Antonio
Hunters Pond Rehabilitation and Healthcare Center
7.91
7.91
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Review of Hunters Pond Rehabilitation and Healthcare CenterHunters Pond Rehabilitation and Healthcare Center is a rehabilitation facility that offers a range of services, including nurses, rehabilitation, and physicians. The facility is located at Building 9903, Hunters Pond Street, San Antonio City, and can be contacted by phone at +12104772200 or visited on their website at https://hunterspondrehabilitation.com/.One of the notable features of the facility is its accessibility, with a wheelchair-accessible parking lot and entrance. The facility is also open 24 hours a day, 7 days a week, making it convenient for patients and their families.Overall, the facility has received positive reviews from patients and their families, with many praising the friendly and caring staff. The facility has a rating of 4.1 out of 5 stars based on third-party reviews, with 87% of reviewers giving the facility a 5-star rating.However, there have been some negative reviews, with some patients and families expressing concerns about the quality of care. One patient reported that the facility was understaffed, with nurses not having time to change them or assist with bathroom needs. Another patient reported that the facility was unsanitary, with feces and blood on the sheets.Despite these concerns, many reviewers praised the facility's staff, citing them as being friendly, caring, and attentive to patients' needs. Some reviewers also praised the facility's amenities, including its cleanliness and modern facilities.One reviewer noted that the facility's communication with families was lacking, with some staff members being unresponsive or unhelpful. Another reviewer reported that the facility was slow to respond to patient needs, with some patients having to wait for long periods of time for assistance.Overall, the Hunters Pond Rehabilitation and Healthcare Center has received mixed reviews, with some patients and families praising the facility's staff and amenities, while others have expressed concerns about the quality of care and communication.The facility's overall score is 4.2 out of 5, based on the review of the known data. However, it's worth noting that there have been some issues with communication and quality of care, which may impact the overall experience for some patients and families.The facility's innovativeness score is 4.5 out of 5, indicating that the facility has made efforts to implement new and effective strategies for patient care and rehabilitation. However, the quality of care score is lower, at 3.1 out of 5, indicating that some patients and families have expressed concerns about the quality of care provided.The facility's pricing score is 5.0 out of 5, indicating that the facility's prices are competitive and reasonable. However, the overall score is lower, at 4.2 out of 5, indicating that some patients and families have expressed concerns about the quality of care and communication.It's worth noting that the facility has made efforts to improve communication with families and patients, and has implemented new strategies for patient care and rehabilitation. However, more work may be needed to address some of the concerns that have been raised by patients and families.In terms of areas for improvement, the facility may want to focus on improving communication with families and patients, and addressing some of the concerns that have been raised about the quality of care. The facility may also want to consider implementing new and innovative strategies for patient care and rehabilitation, to stay ahead of the competition and provide the best possible care for patients.Overall, the Hunters Pond Rehabilitation and Healthcare Center is a rehabilitation facility that offers a range of services and amenities, but may need to work on improving communication with families and patients, and addressing some of the concerns that have been raised about the quality of care.
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Medical Service
Physical therapist
Rehabilitation center
Rehabilitation
Physicians
Nursing home
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