San Antonio
ICON Apartments
8.50
8.50
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Dogs allowed
Fitness center
Hot tub
Swimming pool
Outdoor Space
Pets welcome
Dog park
In-unit washer/dryer
Photos & videos
Submit a review
Overall
Quality
Pricing
Submit a review
The review of this business location is mediocre. The overall score is 3.5 out of 5, indicating a neutral experience. The quality of the business is rated 3.8 out of 5, suggesting that it meets some expectations but has some room for improvement. The pricing is rated 4.1 out of 5, indicating that it is reasonable. However, innovativeness is not rated, suggesting that the business may not be particularly innovative or forward-thinking.The review text provides a detailed account of the business's strengths and weaknesses. The reviewer notes that the location has a pleasant and welcoming atmosphere, with friendly staff and a clean and well-maintained property. However, they also mention that the business has some issues with pests, maintenance, and communication with management.One of the main issues mentioned by the reviewer is the presence of pests, including rodents and roaches, in some of the apartments. This suggests that the business may not have effective pest control measures in place, or that the maintenance team is not doing a good job of keeping the property clean.Another issue mentioned by the reviewer is the lack of communication from management. They note that it can be difficult to get in touch with management, and that they often have to wait for a long time to receive a response to maintenance requests. This suggests that the business may not have effective systems in place for managing communication with residents.Despite these issues, the reviewer notes that the business has made some positive changes in recent years, including hiring a new porter to clean the property and implementing new maintenance protocols. They also mention that the staff is friendly and welcoming, and that the property is generally well-maintained.Overall, the review suggests that the business has some room for improvement, but that it is a decent option for residents who are looking for a affordable and convenient place to live. However, potential residents should be aware of the issues with pests and communication, and should carefully review the business's policies and procedures before making a decision.The reviewer highlights several issues with the business, including:* Pest infestations in some apartments* Maintenance issues, including delayed responses to requests* Poor communication from management* Difficulty getting in touch with management* Long wait times for maintenance requests to be addressedHowever, the reviewer also notes some positive aspects of the business, including:* Friendly and welcoming staff* Clean and well-maintained property* Affordable pricing* Recent improvements, including hiring a new porter and implementing new maintenance protocolsOverall, the review suggests that the business has some room for improvement, but that it is a decent option for residents who are looking for a affordable and convenient place to live.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Real Estate
Apartment complex
Apartment Rental
Contact business
1