San Antonio
Ideal Shoes & Medical Supplies
7.91
7.91
Overview
Ideal Shoes and Medical Supplies specializes in custom orthotics. Specializing in Orthotic Insoles, Sandals, Shoes & Slippers that provide arch support and help relieve foot pain.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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The store is located at Building 10111, Broadway Street, San Antonio City, and offers a wide range of shoes, mainly medical or diabetic shoes. The store has a wheelchair-accessible parking lot and entrance, making it easily accessible for customers with disabilities. However, some customers have reported poor customer service, including long wait times and unorganized communication.Some customers have reported delays in receiving their orders, with one customer waiting for over 4 months before being told that their order was never placed. Another customer had to go back to the store multiple times due to manufacturing issues with their custom molded inserts.On the other hand, some customers have had positive experiences with the store's staff, including Fernando Jr., who was praised for his helpfulness and professionalism. The store also has a wide range of products, including orthopedic shoes and custom inserts, which can help customers with foot pain and other issues.Unfortunately, the store's poor customer service and unorganized communication have been a major issue for many customers. Some customers have reported having to wait for long periods of time for their orders to be fulfilled, while others have been told that their orders were never placed. This has led to a lot of frustration and disappointment for customers.Despite these issues, the store's products are of high quality, and some customers have reported being very satisfied with their purchases. However, the store's poor customer service and unorganized communication have a significant impact on the overall customer experience.The store's working hours are Monday to Friday from 10:00 to 18:00, and Saturday from 10:00 to 18:00. However, one customer reported that the store was closed despite its listed hours, which was a major inconvenience.Overall, the store has a mixed reputation, with some customers having positive experiences and others reporting poor customer service and unorganized communication. While the store's products are of high quality, the issues with customer service and communication have a significant impact on the overall customer experience.
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Hours
Closed
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Categories
Shopping
Stores
Medical supply store
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