The business has an average rating, with a well-balanced evaluation from customers. The overall rating reflects the mixed experience of customers, with some having a great experience and others being disappointed. The quality of the service is considered to be above average, with many customers praising the professionalism and expertise of the team. However, some customers have mentioned issues with communication and follow-up, which suggests that there may be some room for improvement.The pricing is considered to be reasonable and competitive, with many customers feeling that they got value for their money.The innovativeness of the business is high, with a wide range of services and products offered, including landscape design and turf installation.One major issue that has been raised by some customers is the lack of follow-up and communication after the installation. Some customers have reported being left in the dark about the status of their project or being told that repairs or issues would be addressed only to be ignored or dismissed. This has led to frustration and disappointment for some customers.