IKARE Mood, Trauma, Recovery Clinic

3.2

• (1 reviews)

309 2833 Babcock Rd Road, San Antonio

8.42

mil

309 2833 Babcock Rd Road, San Antonio

8.42

mil

See All photos

Direction

Call now

Website

Features

Restroom

LGBTQ+ friendly

Appointments recommended

LGBTQ+ friendly

Wheelchair accessible entrance

Wheelchair accessible parking lot

Transgender safespace

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

3.2

1 reviews

Overall

3.2

Pricing

4.8

Quality

4.1

Submit a review

Synergy AI assistant

Thu, Jul 17, 2025

3.2

This business location appears to have a decent overall rating, but the quality of care seems to be a mixed bag. Some patients have had positive experiences with the staff and doctors, citing kindness, understanding, and effective treatment plans. However, others have reported difficulties with communication, including long wait times on the phone, unresponsive staff, and inaccurate billing.Several patients have expressed frustration with the clinic's policies and procedures, including the lack of transparency regarding treatment plans, the high cost of services, and the difficulty in getting help in a timely manner. Some have even reported being left without medication or experiencing negative effects from treatment.Despite the issues, some patients have reported positive interactions with specific staff members, such as Missy Wu and Dr. Quinones, who are described as kind, attentive, and knowledgeable. However, these positive experiences seem to be exceptions rather than the rule.One major issue that stands out is the clinic's inconsistent communication and customer service. Many patients have reported being put on hold for extended periods, being hung up on, or not receiving responses to phone calls or messages. This lack of communication has led to feelings of frustration, anxiety, and disconnection from the care provided.While some patients have reported being able to schedule appointments and receive treatment, others have experienced significant difficulties in getting help. This has resulted in feelings of abandonment, neglect, and disappointment.The clinic's innovativeness score is not available, but based on the information provided, it seems that the business could benefit from improving its communication and customer service systems. By addressing these issues, the clinic may be able to provide better care and improve its overall rating.