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Impression Bridal

4.7

• (1 reviews)

107 602 Northwest Loop 410 Street, San Antonio

6.55

107 602 Northwest Loop 410 Street, San Antonio

6.55

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Overview

Retailer providing a broad selection of wedding gowns, plus prom & bridesmaid dresses.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Women's clothing

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Reviews

All our ratings are from genuine customers

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4.7

1 reviews

Quality

4.8

Pricing

4.2

Overall

4.7

Innovativeness

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

4.7

This bridal shop has been praised by many customers for its exceptional quality of dresses and services. The staff, particularly Gabby, Kristen, and Davalyn, have been described as friendly, helpful, and knowledgeable. They take the time to understand each customer's preferences and needs, making the dress-finding process enjoyable and stress-free. Many customers have expressed their gratitude for the staff's patience and professionalism.However, one customer had a negative experience, citing poor customer service and a lack of apology when they were left waiting for over an hour to pick up a veil. This incident highlights the importance of providing excellent customer service, even in unexpected situations.The shop's pricing is generally considered reasonable, with many customers appreciating the wide range of options available within their budget. Some customers have noted that the shop's prices are higher than expected, but the quality of the dresses and services justify the cost.The shop's innovativeness is reflected in its ability to adapt to each customer's unique needs and preferences. The staff is able to pull together a selection of dresses that meet each customer's requirements, often finding the perfect dress on the first try.Overall, this bridal shop is a great option for customers looking for a high-quality dress and exceptional customer service. However, it's essential for the shop to maintain its high standards of customer service, even in unexpected situations, to ensure a positive experience for all customers.