San Antonio
Ingram Park Mazda
8.16
8.16
Overview
The Ingram Park Mazda dealership in San Antonio invites you to buy, sell, or trade Mazda cars and SUVs, schedule service, order parts and more. Visit today.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Delivery
Onsite services
Checks
In-store shopping
Oil change
Car wash
Repair services
Car rental
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Overall
Quality
Pricing
Innovativeness
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This dealership seems to have a mixed experience, with some positive and some negative reviews. The overall rating is 4.2 out of 5, indicating a generally good experience. However, the quality rating is 3.1, suggesting that some customers have had issues with the quality of the cars or service they received. On the other hand, the pricing rating is 5.0, indicating that customers are generally satisfied with the prices they pay. The innovativeness rating is 4.5, suggesting that the dealership is willing to try new things and offer unique experiences. Some customers have had very positive experiences, with some reviewers praising the dealership's staff, particularly Andres, Aaron, and Jeff, for their professionalism, patience, and knowledge. These reviewers often mention that the staff made them feel comfortable and helped them find the perfect car. However, other customers have had negative experiences, with some reviewers complaining about the dealership's business practices, such as adding unnecessary fees or being dishonest about the cars they are selling. Some reviewers have also mentioned that the dealership's staff can be pushy or aggressive in their sales tactics. One reviewer mentioned that they were sold a car with hail damage and were not informed about it until after the sale was completed. This reviewer also mentioned that the dealership's staff was unresponsive to their attempts to get the issue resolved. Overall, it seems that this dealership has some strengths, such as its friendly and knowledgeable staff, but also some weaknesses, such as its business practices and customer service. To improve, the dealership could focus on being more transparent about the cars they are selling and the fees they are charging. They could also work on providing better customer service, such as responding promptly to customer complaints and resolving issues in a timely manner. It's also worth noting that the dealership has a wide range of services, including car sales, rental, and financing, as well as repair services, oil changes, and car washes. This suggests that they are trying to provide a one-stop-shop for their customers, which could be beneficial for convenience and customer satisfaction.
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Categories
Travel & Recreation
Car Rental
Automotive & Boat Service
Car Sales
Used Cars
Mazda dealer
Car finance and loan company
Used car dealer
Used truck dealer
Car leasing service
Car dealer
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