San Antonio
Innova Recovery Center
12.59
12.59
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
Overall
Quality
Pricing
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The review of Innova Recovery Center is largely positive, with clients praising the center's staff, services, and approach to mental health treatment. Many reviewers have mentioned that the center's staff are kind, compassionate, and genuinely care about their clients' well-being. The center's approach to treatment is also commended, with reviewers praising the use of various therapeutic methods and the emphasis on trauma-informed care.However, there are some negative reviews that highlight issues with the center's billing practices, customer service, and staff behavior. Some reviewers have mentioned that the center is more concerned with making money than with providing effective treatment, and that the staff can be dismissive or unhelpful at times.The center's pricing is also a topic of discussion, with some reviewers praising the affordable rates and others complaining about the high costs. However, overall, the pricing seems to be reasonable and comparable to other mental health treatment centers.In terms of innovativeness, the center seems to be doing a good job of incorporating new and innovative approaches to treatment, such as EMDR and DBT. The center's use of technology, such as online scheduling and secure messaging, is also praised by reviewers.One major issue that stands out in the reviews is the lack of consistency in the center's staff and services. Some reviewers have mentioned that they experienced a lack of continuity between sessions, or that their therapist changed unexpectedly. This lack of consistency can be frustrating and make it difficult for clients to feel secure in their treatment.Overall, Innova Recovery Center seems to be a well-regarded mental health treatment center that is committed to providing high-quality services to its clients. However, there are some areas for improvement, particularly in terms of customer service and staff consistency.It's worth noting that the center's management and owners seem to be actively engaged with their clients and are responsive to feedback, which is a positive sign. However, more attention needs to be paid to addressing the concerns and issues raised by clients in order to maintain a high level of quality and service.
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Hours
Closed
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Categories
Medical Service
Mental Health
Mental health service
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