This location offers top-notch urgent care and primary care services, making it a great choice for those in need of medical attention. The staff is friendly and attentive, with many reviewers praising the kindness and professionalism of the doctors and nurses. While some reviewers have experienced minor issues with billing or communication, these are largely outweighed by the positive comments about the care and service provided.One of the standout features of this location is its commitment to patient-centered care. Many reviewers have noted that their providers take the time to listen to their concerns and develop personalized treatment plans. This approach is evident in the many glowing reviews praising the care and attention received from Dr. Schanen, PA Rickerson, and other staff members.The location is also praised for its convenient location and flexible scheduling options, making it easy for patients to fit in appointments around their busy lives. The telemedicine services offered by the clinic are also a major plus, allowing patients to receive care from the comfort of their own homes.While some reviewers have noted issues with the website or online scheduling, these seem to be relatively minor and have not detracted from the overall positive experience of many patients. Overall, this location is a great choice for those in need of urgent or primary care, and its commitment to patient-centered care and innovative services sets it apart from other clinics in the area.One of the major issues that was mentioned in the reviews is that the business website is often down or not functioning properly. This makes it difficult for patients to schedule appointments online or access their medical records. This issue should be addressed by the business to ensure that patients have a smooth and efficient experience.Overall, this business has received overwhelmingly positive reviews from patients, with many praising the kindness, professionalism, and attention to detail of the staff. However, there are some minor issues that need to be addressed, such as the website and online scheduling. With a few tweaks to address these issues, this business could provide even better service to its patients.