Insomnia Cookies is a bakery chain that delivers warm cookies, ice cream, and other treats late at night. The store is wheelchair accessible and offers takeout, in-store pickup, and delivery options. The cookies are a highlight, with flavors like Snickerdoodle and Chocolate Chunk available. However, some customers have reported issues with customer service, including long wait times and unhelpful staff. One customer had a disturbing experience with an employee handling food without washing his hands. The store has responded to these concerns, but it's unclear if the issues have been fully addressed. The cookies are priced reasonably, but some customers feel they are overpriced. The store has a cozy atmosphere, with friendly staff. Overall, Insomnia Cookies is a decent option for those looking for a sweet treat late at night, but be prepared for potential service issues.