This company has been criticized for its poor management and lack of professionalism. Many residents have reported issues with maintenance, customer service, and security. Some have even alleged that the company is dishonest and predatory. The company's response to complaints has been inconsistent, with some residents receiving apologies and attempts to resolve issues, while others have been met with dismissiveness and aggression. The company's online presence is also marred by fake reviews and a lack of transparency. The management company seems to prioritize profits over resident satisfaction, leading to a negative experience for many tenants. The Innovativeness score is low due to the company's failure to innovate and improve its services despite the numerous complaints and issues reported by residents. The company's rating is also affected by its poor reputation and the numerous negative reviews from former and current residents.