The location is a Government Service and Tax Attorneys office. The staff is described as "very helpful and friendly" by some, while others report experiencing rude and unprofessional behavior. There are several complaints about the difficulty in getting appointments, long wait times, and unhelpful staff. Some reviewers have had positive experiences, such as being helped quickly and efficiently by a specific staff member. The office appears to have a parking lot and is wheelchair accessible. However, there are some complaints about the parking lot and accessibility issues. The working hours are standard Monday through Friday from 8:30 AM to 4:30 PM. There are also several complaints about the difficulty in getting through to a representative on the phone. Overall, the experience seems to vary greatly depending on the individual's interaction with the staff. There are several reviews that mention feeling frustrated and helpless when trying to resolve tax issues. One major issue is the lack of clear communication and the difficulty in getting help from the staff. The office's website is available, but it appears to be a government website and may not be user-friendly for everyone. The location is part of the Internal Revenue Service (IRS), which may contribute to some of the frustration and negative experiences. Despite this, there are some positive reviews that mention the helpfulness and friendliness of the staff. It's essential to be prepared for a potentially frustrating experience when visiting this office.