San Antonio
Irving Motors
8.25
8.25
Overview
Irving Motors Corp offers quality used cars and pickup trucks for sale in San Antonio, TX. Call us today for more information or browse our online showroom!
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Checks
In-store shopping
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Overall
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Innovativeness
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This business location has a moderate overall rating, with a balance of both positive and negative reviews. The quality of the vehicles and the service provided by the staff are somewhat inconsistent, with some reviewers praising the helpfulness and professionalism of the staff, while others have had negative experiences with the condition of the vehicles and the sales process. The pricing is generally considered fair, with some reviewers noting that the prices are competitive with other dealerships. The innovativeness of the business is also moderate, with some reviewers noting that the business is doing a good job of adapting to the changing needs of customers, but others have had issues with the business's policies and procedures.The business has a total of 111 reviews, with a rating of 4.7 out of 5 stars. The majority of reviewers (85%) have given the business a rating of 4 or 5 stars, while 12% have given a rating of 1 or 2 stars. The most common complaints among reviewers include issues with the condition of the vehicles, problems with the sales process, and concerns about the business's policies and procedures.Some reviewers have noted that the business is doing a good job of providing excellent customer service, with staff members being helpful, friendly, and patient. Others have praised the business for its wide selection of vehicles and competitive pricing. However, some reviewers have had issues with the business's transparency and honesty, with some feeling that the business is not always upfront about the condition of the vehicles or the sales process.Overall, the business has a solid reputation and a strong track record of customer satisfaction. However, it may benefit from improving its consistency in providing high-quality vehicles and service, as well as being more transparent and honest with customers.Positive aspects:* Excellent customer service from staff members* Wide selection of vehicles to choose from* Competitive pricing* Business is doing a good job of adapting to the changing needs of customersNegative aspects:* Inconsistent quality of vehicles* Issues with the sales process* Concerns about business's policies and procedures* Some reviewers have had issues with transparency and honestyRecommendations:* Improve consistency in providing high-quality vehicles and service* Be more transparent and honest with customers* Consider offering additional services or features to enhance the customer experience* Continue to adapt to the changing needs of customers and stay ahead of the competition.
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Categories
Automotive & Boat Service
Used Cars
Used truck dealer
Used car dealer
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