The storage facility has a well-managed online presence, with a clear website and a good rating on the phone number. The staff is very friendly and helpful, with many customers praising their professionalism and courtesy. The facility has a good selection of storage units, including climate-controlled and outdoor options, and the prices are generally reasonable. However, some customers have reported issues with the facility's security, including break-ins and lack of camera coverage. The facility is generally clean and well-maintained, but some customers have reported issues with the cleanliness of the units and the facility's grounds. Overall, the facility is a good option for those looking for a reliable and secure storage solution, but some potential customers may want to exercise caution due to the reported security issues. It is worth noting that one customer reported that the facility's staff were unprofessional and unhelpful, which is a significant issue. Additionally, some customers have reported issues with the facility's payment and billing processes, which may be a concern for some potential customers.