iStorage

4.4

• (1 reviews)

4003 Callaghan Rd Road, San Antonio

7.04

mil

4003 Callaghan Rd Road, San Antonio

7.04

mil

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Overview

Discover the ultimate solution for all your storage needs at NSA Storage - Self Storage. Our covered and uncovered vehicle storage options at 4600 FM 646 Rd offer a secure and convenient space to store your belongings. Find peace of mind knowing your items are protected in a state-of-the-art storage unit.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Debit cards

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

4.1

Pricing

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

The storage facility has received numerous positive reviews, with customers praising the friendly and helpful staff, cleanliness, and security of the facility. The staff, particularly Lu, Albert, and Jim, have been commended for their excellent customer service, professionalism, and willingness to go above and beyond to assist customers. The facility's accessibility, parking, and storage options have also been appreciated by customers. However, there have been some negative reviews, with customers complaining about issues with the facility's security, gate access, and customer service. One customer reported a break-in at their storage unit and expressed disappointment with the facility's handling of the incident. Another customer experienced difficulties with the facility's payment process and was unable to access their storage unit. These issues highlight the need for the facility to improve its security and customer service.Customers have praised the facility's competitive pricing, with some commenting that it is "fair" and "affordable." The facility's location and accessibility have also been appreciated by customers, with some noting that it is "convenient" and "close to home." However, some customers have expressed disappointment with the facility's parking and accessibility options, with one customer commenting that the parking lot is "muddy" and "full of trenches."Overall, the facility has received a rating of 4.3 out of 5 stars, with customers praising its cleanliness, security, and customer service. However, there have been some negative reviews, highlighting the need for the facility to improve its security and customer service.