This facility has a good overall rating, with many customers praising the quality of the service and the cleanliness of the facility. However, some customers have expressed concerns about the pricing, citing frequent rate increases. Despite this, the facility's innovativeness is notable, with a secure and convenient storage system. One issue that stands out is the frequent rate increases, which may be a concern for customers who value predictability in their storage costs. The facility's cleanliness and security are definite positives, and the staff seems to be generally friendly and helpful.