San Antonio
J.D. Collision Express, LLC
12.77
12.77
Overview
Welcome to J.D. Collision Express! Since 2006, we've provided comprehensive collision repair services for vehicle owners all over San Antonio, TX.
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Mechanic
NFC mobile payments
Photos & videos
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Quality
Overall
Pricing
Innovativeness
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This car parts location has a decent overall rating, but there are some areas for improvement. The quality of work seems to be a strong point, with most customers praising the staff's professionalism and the excellent results of their repairs. However, the pricing is a concern, with some customers feeling that they were overcharged. The innovativeness of the location is also noteworthy, with some customers praising the use of modern technology and techniques in their repairs. Despite the decent overall rating, there are some red flags that need to be addressed. One major issue is the number of customers who have had problems with the location's communication and follow-through. Some customers have reported difficulty getting updates on the status of their repairs, and others have been left frustrated by the lack of communication. This is a major concern, as it can lead to customers feeling neglected and unvalued. Another issue is the lack of transparency in the pricing process. Some customers have reported feeling that they were not given clear estimates or explanations of the costs involved in their repairs. This can lead to customers feeling taken advantage of or surprised by the final bill. Overall, this location has potential, but it needs to work on improving its communication and pricing transparency in order to build trust with its customers.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Automotive & Boat Service
Auto body shop
Car Parts
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