San Antonio
J.D. Collision Express, LLC
5.52
5.52
Overview
Welcome to J.D. Collision Express! Since 2006, we've provided comprehensive collision repair services for vehicle owners all over San Antonio, TX.
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Mechanic
NFC mobile payments
Photos & videos
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Overall
Quality
Pricing
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J.D. Collision Express is a reputable car repair shop located at Building 121, Garner St Street, San Antonio City. They offer a range of services, including car parts, car service, and road assistance. The shop is open from Monday to Friday, 8:00 am to 6:00 pm, and they accept various payment methods, including NFC mobile payments, debit cards, and credit cards.The staff at J.D. Collision Express is friendly and professional, as evident from the numerous positive reviews. Many customers have praised their excellent customer service, which includes keeping them updated on the status of their repairs and providing them with timely and accurate information.The shop's work quality is also impressive, with many customers reporting that their vehicles were repaired to a high standard and looked brand new. The team's attention to detail is notable, and they seem to take pride in their work.However, some customers have experienced issues with communication, including delays in receiving updates on their repairs and difficulties in getting their concerns addressed. One customer reported that their vehicle was returned with a bumper that was not straight and a tailgate that didn't close properly, which was a result of a mistake made by the shop.Despite these issues, J.D. Collision Express has a strong reputation in the community, with many customers recommending them to their friends and family. They have also received high ratings on third-party review platforms, with an average rating of 4.5 stars out of 5.One notable issue that was reported by a customer was a discrepancy in the estimate provided by the shop. The customer claimed that the shop lied on their estimate, which led to a delay in resolving the issue. However, the shop did take responsibility for the mistake and rectified the issue.Overall, J.D. Collision Express is a reliable and trustworthy car repair shop that provides excellent customer service and high-quality work. While they may have some minor issues with communication, they are committed to resolving any problems that may arise and ensuring that their customers are satisfied with their repairs.To improve their service, J.D. Collision Express could consider implementing a more effective communication system, such as regular updates and notifications to customers about the status of their repairs. They could also provide clearer and more accurate estimates to avoid any confusion or disputes.Despite these suggestions, J.D. Collision Express remains a top-rated car repair shop in San Antonio, and their commitment to customer satisfaction is evident in their many positive reviews.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Car Parts
Road Assistance
Auto dent removal service
Auto painting
Auto body shop
Towing service
Auto bodywork mechanic
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