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J & R Tile, Inc.

4.6

• (1 reviews)

73 Kinder Dr Drive, San Antonio

4.46

mil

73 Kinder Dr Drive, San Antonio

4.46

mil

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Overview

National award winning tile and stone experts you can trust, with over 35 years of experience & with newest technologies. Creating relationships and trust everyday. Now offering Monthly Payments for tough economic times to keep your family and businesses safe. Free consultations, and Zoom meeting site visits.

Features

Credit cards

Debit cards

Wheelchair accessible restroom

Wheelchair accessible seating

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Onsite services

Identifies as women-owned

Appointment required

Online estimates

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Quality

4.3

Overall

4.6

Innovativeness

4.8

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

This construction and interior design store, located at Building 73, Kinder Dr Drive in San Antonio City, offers a wide range of services and products. With a rating of 4.6 on various platforms, the business has received mostly positive reviews. However, there have been some issues reported by customers.Many customers have praised the business for its high-quality work, professionalism, and excellent customer service. Erin, the owner, has been particularly commended for her expertise, kindness, and attention to detail. The team has been described as "meticulous," "courteous," and "reliable." The business has also been praised for its ability to work on complex projects, such as custom mosaic tile work, and for its commitment to using the latest technology and materials.Some customers have also appreciated the business's LGBTQ+ friendly and women-owned status, which has made them feel welcome and supported. The store is also wheelchair accessible, with seating and restrooms available for customers with disabilities.However, there have been a few negative reviews. One customer reported that the business was late and left their house in a mess. Another customer had a more serious issue, reporting that the business had installed tile incorrectly, which had caused water damage to their walls. The business responded to these issues, but it's clear that they have had some growing pains.The business offers various services, including tile installation, design, and repair, as well as interior design and modeling. They work on residential and commercial projects, and have a wide range of products available, including flooring, countertops, and bathroom fixtures.In terms of pricing, the business has been praised for being competitive and fair. However, some customers have reported that the prices are higher than expected, which may be a concern for those on a budget.Overall, this business has received overwhelmingly positive reviews, with many customers praising its high-quality work, professionalism, and excellent customer service. However, there have been some issues reported, and customers should be aware of these before working with the business.One issue that stands out is the business's handling of complex projects. While they have been praised for their ability to work on complex projects, some customers have reported that they have had issues with the business's attention to detail and communication. For example, one customer reported that the business had installed tile incorrectly, which had caused water damage to their walls. This highlights the importance of clear communication and attention to detail when working on complex projects.To improve, the business could focus on developing a more streamlined process for handling complex projects, as well as improving its communication with customers. This would help to ensure that customers receive the high-quality work they expect from the business.