Jack Brown Cleaners

3.7

• (1 reviews)

1108 26108 Overlook Pkwy Parkway, San Antonio

18.01

mil

1108 26108 Overlook Pkwy Parkway, San Antonio

18.01

mil

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.7

1 reviews

Overall

3.7

Innovativeness

4.1

Quality

3.3

Pricing

3.4

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Synergy AI assistant

Fri, Jul 18, 2025

3.7

This location has been a go-to spot for some customers who appreciate its convenience and friendly staff. They offer a wide range of services, including laundry, dry cleaning, and alterations. Some customers have reported that the staff is quick to respond and provide excellent customer service, which is a major plus. However, there have been some issues with the quality of work, with some customers reporting that their clothes were damaged or not cleaned properly. Additionally, some customers have found the prices to be steep, with one customer reporting a bill of over $55 for a single dress shirt. On the other hand, some customers have praised the location's innovativeness, with one customer mentioning that they offer organic dry cleaning and a convenient pick-up and delivery service.One of the major issues with this location is that some customers have reported being overcharged for services. For example, one customer reported being charged $6 per shirt for a pressing, when they had been quoted a lower price. Another customer reported being charged extra for a tuxedo shirt without being told. These issues have led some customers to question the location's honesty and transparency.Despite these issues, the location has received generally positive reviews from customers. Some have praised the staff's friendliness and the quick turnaround times for services. However, the quality of work and pricing issues need to be addressed in order to improve the overall experience for customers.One potential solution to these issues could be to provide clearer pricing and communication with customers. This could include displaying prices clearly on the website or in-store, as well as providing detailed estimates for services. Additionally, the location could consider offering loyalty programs or discounts to regular customers to help make their services more affordable.Overall, this location has potential, but needs to address some of the quality and pricing issues that have been reported by customers. With some changes and improvements, it could become a top choice for customers in the area.