The business has a great overall rating, thanks to its excellent customer service, friendly staff, and competitive prices. The employees are very helpful and professional, always willing to assist with any tire-related issues. The shop is open early and late, including on Saturdays, which is a big plus for those who need to get their tires changed on the weekends. The prices are very reasonable, and the quality of the tires is top-notch.The only thing that keeps the business from getting a perfect score is the lack of innovation in its services. While the shop offers a wide range of tires and services, it doesn't seem to offer anything particularly new or unique.Overall, Jacobos Tire Shop is a great option for anyone in need of tire sales or services. The staff is friendly, the prices are competitive, and the quality of the tires is excellent. With a little bit of innovation, this business could be truly exceptional.One thing to note is that the shop's accessibility could be improved. While the parking lot is wheelchair accessible, the shop itself is not. This could be a challenge for customers with mobility issues.Despite this, the business has a very high rating from customers, with many praising the shop's excellent customer service and competitive prices. The owner, Julio, is also very friendly and helpful, going above and beyond to ensure customer satisfaction.