Jadestone Real Estate in San Antonio is a real estate agency that has received mixed reviews from clients. The agency has a rating of 3.1 out of 5 stars, with 8 five-star reviews and 7 one-star reviews. Clients have praised the agency for its professional staff, including Ashley and Ryan, who were described as patient, knowledgeable, and understanding. They have also appreciated the agency's ability to navigate the home buying process and provide valuable advice.However, there have been some negative experiences reported by clients. Some have complained about the agency's property management services, citing issues with repairs, communication, and professionalism. One client reported being charged for unnecessary fees, while another client had to deal with a rodent infestation in their rental property. There have also been reports of the agency being unresponsive to client concerns and refusing to fix problems in a timely manner.Despite these issues, the agency has a strong reputation for being LGBTQ+ friendly and having a safe space for transgender individuals. The agency's office is wheelchair accessible, and they offer free parking. They also have a team of experienced agents who are willing to go above and beyond to meet their clients' needs.One of the main issues that has been reported by clients is the agency's professionalism. Some have described the agency's staff as unprofessional, unresponsive, and unwilling to help with problems. This has led to a negative experience for some clients, who have felt frustrated and disrespected by the agency's actions.Overall, Jadestone Real Estate in San Antonio is a mixed bag. While they have some excellent staff members and a strong reputation for being LGBTQ+ friendly, they have also had some significant issues with professionalism and property management. Clients should be aware of these potential issues before working with the agency.