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James Avery Artisan Jewelry

4.6

• (1 reviews)

325 2310 SW Military Dr Drive, San Antonio

5.32

mil

325 2310 SW Military Dr Drive, San Antonio

5.32

mil

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Overview

Family-owned jewelry chain for house-brand charm bracelets, rings & more in sterling silver & gold.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

In-store pickup

In-store shopping

Same-day delivery

Repair services

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Pricing

4.8

Overall

4.6

Innovativeness

4.8

Quality

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.6

The business has a good overall rating, but there are some areas for improvement. The quality of the products and services is satisfactory, but not exceptional. The pricing is generally good, with some customers feeling that it's a bit high. However, the business has been able to innovate and adapt to changing customer needs, which is a positive aspect. There are many positive reviews from customers who have had excellent experiences with the staff, particularly those who have been helped by employees such as Veronica, Jessica, Aisha, and Natalie. They have all received excellent customer service, and some have even been able to have their jewelry repaired or customized on the spot. The staff are friendly, knowledgeable, and helpful, which has contributed to the high ratings.However, there are also some negative reviews from customers who have had poor experiences with certain employees, such as Ashley and Gabby. They have reported receiving rude and dismissive treatment, which has left a bad taste in their mouths. This is a concern, as it can have a significant impact on customer satisfaction and loyalty.Overall, the business has a good reputation, but there are some areas that need improvement, particularly with regards to customer service. With some tweaks to their approach, they could potentially become an even more successful and beloved business.