This jewelry store is a family-owned business that offers a wide range of products, including charm bracelets, rings, and other accessories made of sterling silver and gold. The store has a 4.6-star rating on average, with 346 five-star reviews out of a total of 407 reviews. The store's working hours are from 11:00 am to 8:30 pm, Monday through Thursday, and from 10:00 am to 9:00 pm on Friday and Saturday. Many customers have praised the store's staff for being friendly, helpful, and knowledgeable. Some reviewers have mentioned that the staff went above and beyond to assist them, such as Claudia, who was patient and helpful in selecting jewelry, and Patty, who helped a customer find the perfect ring for their girlfriend. However, there have been some issues with customer service. One reviewer had a bad experience with a staff member named Becky, who was rude and unhelpful. Another reviewer was upset when they were unable to pick up their online order because the staff insisted on seeing their email, despite having provided multiple forms of identification and a screenshot of the email.The store has a wheelchair-accessible parking lot and entrance, and offers services such as repair and cleaning. It also accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.Overall, this jewelry store seems to be a popular destination for customers looking for quality products and good customer service. However, it may be worth noting that some customers have had issues with certain staff members, and the store's prices may be higher than what some customers are willing to pay.