San Antonio
James Family Tax Service
7.03
7.03
Overview
San Antonio Tax Preparation done differently. We pride ourselves in being a top rated tax office in san Antonio, treating every one of our clients like Family.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
Appointment required
Identifies as Black-owned
Identifies as Black-owned
Identifies as veteran-owned
Identifies as veteran-owned
Online appointments
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Overall
Pricing
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James Family Tax Service is a well-established and reputable tax preparation firm with a strong presence in San Antonio. The business has received numerous positive reviews from clients, with many praising the professionalism, knowledge, and friendliness of the staff. The team, led by Richard and Alexis James, seems to take a personalized approach to tax preparation, taking the time to understand each client's unique situation and providing expert guidance to ensure accuracy and compliance.The firm's commitment to community values is evident in its support for local veterans, LGBTQ+ individuals, and Black-owned businesses. The wheelchair-accessible parking lot and entrance also demonstrate a dedication to inclusivity.While the business has received some criticisms regarding communication and follow-up, the vast majority of clients have expressed satisfaction with the services provided. Many have praised the team's responsiveness, professionalism, and ability to navigate complex tax situations.However, there is one notable concern that arose from a client's experience. The client reported that the firm filed an extension on their behalf without their knowledge or consent, which led to confusion and additional stress. This issue was promptly addressed by the firm, and steps were taken to improve their communication and transparency.In terms of pricing, clients have reported a fair and competitive cost structure, with some even praising the value they received for the services provided.Overall, James Family Tax Service appears to be a reliable and trustworthy option for tax preparation needs, with a strong focus on customer service and community values. While there are some areas for improvement, the firm's commitment to excellence and customer satisfaction is evident in the numerous positive reviews and testimonials.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Legal Service
Tax Attorneys
Tax preparation service
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