The business has received numerous 5-star reviews from satisfied customers, praising their excellent work, professionalism, and attention to detail. Many reviewers have mentioned that the business has transformed their vehicles, making them look brand new again. The owner, Jake, is often praised for his excellent customer service, communication, and willingness to go above and beyond to ensure customer satisfaction.The business has a strong reputation for providing high-quality work, with many reviewers mentioning that they have been satisfied with the results. The owner is knowledgeable and skilled in his trade, and is able to provide expert advice and recommendations to customers.However, there are a few negative reviews scattered throughout the responses, mentioning issues with warranty claims, delays, and communication. These reviews seem to be exceptions rather than the rule, and the business has generally been praised for its excellent customer service and quality work.The business has a wide range of services, including auto detailing, ceramic coating, clay bar treatment, full body wash, and more. They also offer customization options, such as vinyl wraps and paint protection films.Overall, this business seems to be a high-quality option for customers looking for excellent auto detailing and customization services. The owner's professionalism, attention to detail, and commitment to customer satisfaction are all major strengths of the business.One issue that stands out is the inconsistency in the business's communication and customer service. While many reviewers have praised the owner's excellent communication and customer service, there are a few negative reviews that mention issues with communication and delays. It's possible that the business may need to work on improving its communication and customer service to ensure that all customers receive the same level of quality service.