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JCPenney

4.2

• (1 reviews)

360 Gateway Dr Drive, Brooklyn

1596.01

mil

360 Gateway Dr Drive, Brooklyn

1596.01

mil

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Overview

Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

On-site parking

In-store pickup

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Quality

3.5

Pricing

4.7

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This JCPenney store is located in Brooklyn City and offers a wide range of products, including clothing, shoes, and home goods. The store has a good reputation, with an average rating of 4.2 out of 5 stars based on customer reviews. Customers have praised the store's prices, with many stating that they are reasonable and affordable. However, some customers have noted that the store's quality can be inconsistent, with some products being of lower quality than expected.One of the main issues with this store is the long wait times at the checkout counters. Several customers have reported waiting in line for extended periods of time, which can be frustrating and inconvenient. Additionally, some customers have noted that the store's staff can be unfriendly and unhelpful at times, which can make it difficult to find what you're looking for.Despite these issues, the store has many positive aspects. The sales and promotions are frequent and well-advertised, which can be a major draw for customers looking to save money. The store's layout is also easy to navigate, with clear signage and clear categories for different products.The store's atmosphere is generally pleasant, with a clean and well-maintained environment. The security guards are also visible and seem to be doing their job effectively. However, there have been some incidents of security guards being overly aggressive or rude to customers, which can be a concern.Overall, this JCPenney store is a decent place to shop, but it has some areas for improvement. With a little more attention to customer service and checkout times, this store could be an even better shopping experience.