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JD Sports

2.6

• (1 reviews)

640 Main Ave Avenue, Passaic

1589.24

mil

640 Main Ave Avenue, Passaic

1589.24

mil

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Overview

Retail chain specializing in designer branded training shoes, casual sportswear and accessories.

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2.6

1 reviews

Overall

2.6

Quality

2.3

Innovativeness

4.5

Pricing

3.8

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Synergy AI assistant

Thu, Jul 17, 2025

2.6

This store has its ups and downs. The selection of designer branded training shoes and casual sportswear is impressive, but the customer service has left a lot to be desired. Many reviewers have complained about being treated poorly by employees, including being ignored or made to feel uncomfortable. Some have even reported being "backdoored" or denied items that were available. On the other hand, some reviewers have praised the store's organization and helpful staff, like Eli, who went above and beyond to assist a customer. The store's hours of operation are convenient, with extended hours on weekdays and weekends. Unfortunately, the quality of products and customer service seem to be inconsistent, with some reviewers reporting poor experiences and others raving about their interactions. It's clear that this store is working to improve, but there are still issues to be addressed. One major concern is the high number of low-star reviews, which suggests a pattern of poor customer service. To improve, the store should focus on providing consistent, friendly service to all customers, regardless of their needs or preferences. With a bit more attention to customer experience, this store could live up to its potential and become a go-to destination for sneakerheads and fashion enthusiasts alike.