This bank seems to offer a good overall experience, but there are some issues with the quality of service. The staff appears to be friendly and knowledgeable, with one customer receiving great personal attention from a banker named Rachelle. However, there's been a complaint about poor service, with one customer stating that the bank promises the world but fails to deliver.The pricing of the bank's services seems to be very competitive, earning a perfect score of 5.0. This is likely a major draw for customers looking to save money or invest in their future.One notable feature of this bank is its innovativeness, with a rating of 4.5 out of 5. This suggests that the bank is actively working to stay ahead of the curve and offer new and exciting services to its customers.The bank's accessibility features are also worth noting, with a wheelchair-accessible parking lot and entrance. Additionally, the bank offers drive-through service options, making it convenient for customers to do their banking on the go.There have been some changes to the bank's ownership in recent years, which may be a concern for some customers. However, this does not seem to have significantly impacted the quality of service.Overall, this bank appears to be a solid choice for customers looking for a bank that offers competitive pricing and innovative services. However, the quality of service could be improved to match the bank's overall potential.