Jefferson Bank Mortgage Loan Office

4.3

• (1 reviews)

6015 Broadway Street, San Antonio

4.31

mil

6015 Broadway Street, San Antonio

4.31

mil

See All photos

Direction

Call now

Website

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.3

1 reviews

Quality

4.3

Pricing

4.8

Overall

4.3

Innovativeness

4.5

Submit a review

Synergy AI assistant

Thu, Jul 17, 2025

4.3

The overall experience at Jefferson Bank is very good. The location on Broadway Street in San Antonio City is easily accessible by car, with a wheelchair-friendly parking lot and entrance. The staff is professional and knowledgeable, especially when it comes to mortgage loans. Many customers have praised the exceptional service they received from Keri Moses and her team, who are responsive, caring, and professional.However, some customers have reported issues with the bank's communication and follow-through. One customer mentioned that they were left feeling anxious and uncertain during the mortgage process, despite the best efforts of their loan agent. It's worth noting that the bank has undergone changes in recent years, including a takeover by First Mid Bank & Trust, which may have affected its operations and customer experience.Despite these potential issues, Jefferson Bank offers a wide range of financial services, including personal loans, accountants, business lawyers, and banking services. The bank's website is user-friendly, and customers can easily access their accounts and services online. The bank's working hours are Monday to Friday from 8:30 AM to 5:00 PM, with no weekend services.Overall, Jefferson Bank is a solid choice for those seeking mortgage loans and other financial services. While some customers have reported issues, the bank's strengths in quality and pricing make it a reliable option for many people.