Jefferson Bank New Braunfels

4.5

• (1 reviews)

44 1551 N Walnut Ave Avenue, New Braunfels

28.51

mil

44 1551 N Walnut Ave Avenue, New Braunfels

28.51

mil

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Direction

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Drive-through

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Quality

4.9

Pricing

4.8

Innovativeness

4.5

Overall

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

This location is a well-rounded banking experience, with a strong focus on customer satisfaction. The staff is knowledgeable and friendly, with many reviewers praising their helpfulness and politeness. Peggy, a loan officer, was particularly commended for her assistance with paperwork, going above and beyond to help a customer. The bank's commitment to personal service is evident in the way employees greet customers by name and take the time to understand their needs.The location is easily accessible, with a wheelchair-friendly parking lot and entrance. Drive-through service is also available for added convenience. Working hours are standard, with some flexibility on Fridays.While some reviewers were extremely satisfied with their experiences, there was one negative review, which was resolved promptly by the bank's management. The reviewer experienced issues with transferring funds between banks and was impressed with the bank's willingness to address the issue.Reviews highlight the bank's dedication to helping local businesses succeed, which is reflected in their community involvement and team approach. Many reviewers have been with the bank for years, a testament to the trust and loyalty they have built. Overall, this location is an excellent choice for those seeking a reliable and personalized banking experience.