The reviewed location is Jerry's Auto Service. The business is conveniently located at Building 3835, Pleasanton Rd Road, San Antonio City. The facility is wheelchair accessible, making it easier for people with disabilities to enter and exit the shop.Jerry's Auto Service offers a wide range of services, including oil changes, car inspections, and car sales. They also provide car parts and accessories, making it a one-stop shop for all car-related needs. The business has a co-branding partnership with Jerry's Auto Services, indicating a strong professional relationship.The business is open from Monday to Friday, from 8 am to 5 pm. Unfortunately, they are not open on Saturdays and Sundays.One of the notable features of Jerry's Auto Service is their acceptance of various payment methods, including NFC mobile payments, debit cards, and credit cards. This makes it easier for customers to pay for their services.According to the client feedbacks, the staff at Jerry's Auto Service are friendly and provide excellent customer service. Many customers have praised Gus, the owner, for being knowledgeable and honest. He is willing to explain complex issues in a clear and concise manner, making it easier for customers to understand their car's problems.However, some customers have reported issues with the staff's professionalism. In one instance, a customer was treated rudely by a mechanic, while in another instance, a customer was asked to remove obstructions from their vehicle's lights, which some customers felt was unnecessary.Overall, Jerry's Auto Service seems to be a reputable business with a strong focus on customer service. However, they may need to work on improving their staff's professionalism to provide a better experience for their customers.The most significant issue at Jerry's Auto Service is the inconsistency in staff professionalism. While many customers have praised the staff for being friendly and knowledgeable, others have reported issues with rudeness and professionalism. This issue may require further attention to improve the overall customer experience.The prices at Jerry's Auto Service are generally reasonable, with many customers praising the fair prices. The business seems to prioritize honesty and transparency in their pricing, which is a significant plus.In terms of innovativeness, Jerry's Auto Service has made efforts to stay up-to-date with the latest technologies and trends. They accept NFC mobile payments, which is a relatively new and innovative payment method. However, they may need to explore other innovative ways to improve their services and customer experience.Overall, Jerry's Auto Service is a solid choice for car owners in San Antonio City. While they may need to work on improving their staff's professionalism, they have a strong reputation for providing excellent customer service and fair prices.