This car sales location has been a great experience for many customers. They are highly rated for their prices, which are considered very reasonable. The staff is friendly and welcoming, making the car-buying process easy and hassle-free. The location is also convenient, with a wheelchair-accessible parking lot and extended working hours on weekdays. However, there have been some issues with customer service, with a few customers complaining about being treated rudely by staff. Overall, the location seems to be doing a good job of meeting the needs of most customers, but there is room for improvement in this area.One notable issue is the handling of a customer complaint regarding a car that was sold with a hidden problem. The dealership was accused of attempting to cover up the issue, but they claimed they were unaware of it and that it was likely from a previous owner. The situation was eventually resolved, but it highlights the importance of transparency and accountability in customer service.