The store has a decent overall rating, but there are some areas for improvement. The quality of products and services is average, with some customers complaining about rude staff and inconsistent inventory. The pricing is generally fair, but some customers feel that it's too high. The store's innovativeness is a strong point, with a wide selection of brand-name urban streetwear and sneakers. However, some customers have had issues with the store's customer service and return policies.Some customers have reported issues with the store's customer service, including rude staff and unhelpful associates. There have also been complaints about the store's inventory, with some customers feeling that it's inconsistent and that popular items are often out of stock. On the other hand, some customers have praised the store's selection of products, including a wide range of brand-name urban streetwear and sneakers.One major issue that has been reported by several customers is the store's return policy. Some customers have had trouble returning items that don't fit or that they no longer want, and have been treated poorly by staff in the process. This has led to a number of negative reviews and complaints about the store's customer service.Overall, while the store has some strengths, it also has some areas for improvement. With better customer service and a more consistent inventory, the store could potentially improve its overall rating and become a more popular destination for customers.