This rheumatology clinic is a great place to receive care, with a warm and welcoming atmosphere that puts patients at ease. The staff is friendly and compassionate, with everyone from the front desk to the medical team going out of their way to make patients feel comfortable. Dr. Joe Cole, the lead rheumatologist, is particularly notable for his exceptional bedside manner and ability to explain complex medical information in a way that's easy to understand. He takes the time to thoroughly examine each patient and provides personalized attention to ensure they receive the best possible care.The clinic's accessibility features are also noteworthy, with a wheelchair-accessible entrance, parking lot, and restroom, making it easy for patients with mobility issues to navigate the facility. However, there is one area that could use improvement: phone etiquette. A few patients have reported long wait times on the phone and being hung up on, which can be frustrating and unprofessional.Overall, this clinic is a great option for anyone in need of rheumatology care, with a focus on patient comfort, personalized attention, and accessible facilities.