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Jordan Collision Repair

4.3

• (1 reviews)

13850 Judson Rd Road, San Antonio

12.53

mil

13850 Judson Rd Road, San Antonio

12.53

mil

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Mechanic

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

4.3

Pricing

4.8

Overall

4.3

Innovativeness

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

This business has excellent overall performance, with a high rating from clients. The quality of their work is consistently praised, with many customers noting that their vehicles are repaired to a high standard. However, there is one notable exception where the client experienced substandard work and a lack of professionalism.The business has a strong reputation for being trustworthy and reliable, with many customers commenting on the helpfulness and courtesy of the staff. The staff is described as knowledgeable and accommodating, with some customers noting that they go above and beyond to ensure customer satisfaction.However, there is a concern with communication, as some clients reported waiting for extended periods for updates on the status of their repairs. In one case, a client reported being told that their vehicle would be ready in a week, only to have the date pushed back multiple times.Despite these minor issues, the business has a strong reputation for providing high-quality repairs at a fair price. The staff is described as friendly and professional, and many customers report being satisfied with the overall experience.It's worth noting that the business has a wide range of services, including road assistance, car parts, car detailing, and car service. They also have a strong reputation for working with insurance companies to ensure that clients receive the best possible service.One issue that stands out is a lack of transparency and accountability, as seen in one client's review where they were charged an excessive administration fee. This highlights the need for the business to be more transparent about their pricing and fees.