This business location has an excellent overall score, indicating a strong performance in all aspects. The quality of service is exceptional, with clients praising the lender's professionalism, communication skills, and attention to detail. While pricing may not be the most competitive, it is still above average. One area that stands out is innovativeness, where the lender demonstrates creativity and ability to find solutions for complex cases. Overall, this business location is highly recommended for mortgage loans.The wheelchair-accessible parking lot and entrance make it convenient for clients with mobility issues. Joshua Loudermilk, the loan officer, has excellent communication skills and is highly responsive, making the loan process smooth and stress-free. He is knowledgeable, professional, and empathetic, able to navigate complex situations and find solutions that benefit clients. Clients appreciate his willingness to explain every step of the process, making them feel informed and in control.One minor issue is that the business hours are limited to Monday to Friday, 9am to 5pm, with no weekend or evening hours. This may not be convenient for clients who have busy schedules or prefer to handle financial matters outside of work hours. However, this is a minor inconvenience compared to the excellent service and results provided by this business location.Overall, clients are extremely satisfied with the service provided by this business location, citing its professionalism, communication, and results. With its exceptional quality and innovativeness, this business location is an excellent choice for mortgage loans.