This store has been a reliable destination for fashion-conscious shoppers in Brooklyn. The staff is generally friendly and knowledgeable, with many reviewers praising their helpfulness and willingness to assist. The store's vast selection of casual, surf-&-skate-inspired clothes, shoes, and accessories is a major draw, with many customers finding what they're looking for.The store's wheelchair accessibility and LGBTQ+ friendly environment are also notable strengths. However, some reviewers have mentioned issues with customer service, including being left on hold for extended periods and having orders mishandled.One issue that stands out is the occasional mistake in processing orders, such as putting the wrong shoes in a customer's bag. While this is not a frequent occurrence, it's enough to raise concerns about the store's attention to detail.Overall, Journeys on Fulton Street is a solid choice for those looking for a wide selection of fashion items at affordable prices. However, customers should be prepared for the possibility of some hiccups in customer service and order processing.Some reviewers have praised the store's loyalty to its customers, with one customer raving about the sales associate who went above and beyond to help them find the perfect shoes. Others have noted the store's commitment to staying up-to-date with the latest fashion trends.To improve, the store could focus on refining its customer service processes to prevent errors and improve communication with customers. With some tweaks, Journeys on Fulton Street has the potential to become an even more excellent destination for fashion shoppers in Brooklyn.