San Antonio
JP Automotive Repair LLC
4.42
4.42
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Appointments recommended
Appointment required
Oil change
Mechanic
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Quality
Pricing
Overall
Innovativeness
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The overall experience at JP Automotive Repair LLC is highly rated, with an average score of 4.9 out of 5. The quality of service and workmanship is also excellent, with a score of 4.8. The pricing is competitive, with a score of 4.7, and the shop is considered innovative, with a score of 4.6. The staff is friendly, knowledgeable, and provides excellent customer service, with many customers praising their professionalism and trustworthiness. The shop is also praised for its willingness to go above and beyond to satisfy customers, including offering free oil changes and providing rides to customers. However, there are a few negative reviews, including one customer who had a bad experience with the receptionist and another customer who felt that the shop was not transparent about the work being done.The shop's ability to diagnose and repair complex problems is highly praised, with several customers thanking them for saving them thousands of dollars by not replacing the entire engine. The shop also has a reputation for being honest and transparent, with many customers praising their willingness to explain the work being done and provide detailed estimates.The shop's customer service is also highly praised, with many customers thanking the staff for their kindness and professionalism. The shop is open on weekends and has a flexible schedule, which is convenient for customers who have busy schedules. The shop also has a loyalty program, which rewards customers for their repeat business.One issue that is mentioned in several reviews is the shop's ability to communicate with customers. Some customers have reported feeling confused or misled by the shop's explanations of the work being done. However, this issue seems to be relatively rare, and most customers praise the shop's communication skills.Overall, JP Automotive Repair LLC is a highly rated shop with a reputation for excellent service, workmanship, and customer service. While there are a few negative reviews, the majority of customers are extremely satisfied with their experience at the shop.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Car Parts
Auto radiator repair service
Auto repair shop
Brake shop
Oil change service
Auto air conditioning service
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