The business has a good reputation among customers, with a high overall score. Many customers praise the business for its good quality of services and products, with some mentioning that the employees are friendly and helpful. However, there are some issues with the accuracy of the pricing, with one customer mentioning that the price quoted over the phone was different from the price charged in-store. The business also seems to be very helpful and accommodating, with some customers mentioning that they were able to get their tires fixed quickly and efficiently. One potential issue is that the business seems to have some communication problems, with one customer mentioning that the price quoted over the phone was different from the price charged in-store. Additionally, one customer had a bad experience with the business, mentioning that they were sold a used tire that had a patch on the side wall, which blew out after only an hour. The business seems to be working on improving its communication, with the owner responding to customer reviews and apologizing for any mistakes.