This car parts location has a somewhat mixed reputation. Some customers praise the helpful staff and reasonable prices, while others complain about the poor quality of the parts they received. Several customers reported buying a part that was either faulty or not what they were sold. There were also some complaints about rude or unhelpful staff. On the other hand, a few customers were satisfied with their experience and appreciated the staff's helpfulness in finding the parts they needed. Despite this, there are several red flags that suggest this business may have some issues. The inconsistent quality of the parts and the rudeness of some staff members are major concerns. Additionally, some customers reported being sold the wrong part or being lied to about the availability of certain parts. The business's lack of innovativeness is also noticeable, as many customers reported having to wait a long time for parts or being told that they were not available when they clearly were. Overall, this business seems to have some significant issues that need to be addressed.